Installation typically takes around 2 days. This includes the setup, menu customisation, and
training for your team.

Absolutely! Our tablet features over 200 pre- programmed- cocktails and mocktails, covering
all the classics and signature drinks. We'll assist you in selecting your favourites, and all
recipes can be customised to suit your business needs.

Yes, we are happy to offer site surveys. It's important for us to ensure there is a water
supply, an electrical outlet, and adequate shelving for the Bag-In-Box (BIB) system before
installation.

You have the option to either buy the machine outright or opt for a lease purchase
agreement, ranging from 1-5 years.

Selling just 1-2 cocktails per day will cover your lease costs. Most of our clients recoup their
investment within the first 3 months.

Yes, you can. Typically, we add a Manager and Team users. Team users can press 'Serve',
while Managers can refill products, clean lines, and check calibration, reporting et.

The machine comes with a 1-year manufacturer's warranty.

There is no contract regarding mixers. However, we do not cover parts or labour if
unapproved mixers are used.

We aim to install new accounts within 2-4 weeks.

We offer on-site training that covers everything from operating the machine to customising
the cocktail menu. This ensures your team feels confident and ready to serve.

We provide ongoing support through phone and email, and we can also offer additional on-
site or online visits if needed to ensure everything runs smoothly.

Yes, the machine can dispense a variety of beverages including mocktails, juices, and soft
drinks. It’s versatile and can be adjusted to meet your specific needs.

Regular maintenance includes cleaning the lines and refilling the products. Our team will
train you on these tasks during the installation process.

Absolutely! We can assist in programming seasonal or limited-time cocktails into the
machine. This helps you keep your menu fresh and exciting for customers.

The drink recipes are highly customisable. You can adjust ingredients and proportions to
match your brand’s taste and style.

We provide a list of high-quality purees and mixers that are compatible with the machine.
Using these recommended products will ensure the best performance and taste.

The machine is designed to be energy-efficient and uses eco-friendly packaging for mixers
and syrups, reducing your environmental footprint.

Yes, the machine is portable and can be used at outdoor events, provided there is access to
electricity and water.